Data protection / scope
We ensure that when you use our website, the applicable data protection regulations are complied with and that your personal data is treated confidentially.
This data protection declaration is only valid for the use of the RE/MAX Switzerland website. As soon as you, as a user, reach another website via a link (hyperlink), you should read its data protection declaration before communicating and transmitting personal data.
In this data protection declaration we inform you about our data processing methods, i.e. how we use your data and to whom we may pass on this data. You will be informed about which data is processed when you use our website. Processing" is understood to mean any handling of your data, in particular obtaining, storing, using, reworking, disclosing, archiving or destroying.
Data Collection & Data Entry Owner
The owner of the data collection is RE/MAX Switzerland (see contact details in the imprint).
On the one hand, your personal data (name, address, date of birth, gender, telephone number, e-mail address, etc.) as well as information in connection with the purchase/sale or brokerage of properties is collected by you providing it to us, whether by visiting our website, filling out a contact form, sending an e-mail, subscribing to our newsletter or by any other means.
On the other hand, certain data is collected automatically by our IT systems and programs when you visit our website. This is mainly technical data (e.g. Internet browser, operating system, date & time of page view, IP address, pages visited, etc.). The collection of such data may occur automatically as soon as you visit our website.
Scope and purpose of data processing
With respect to your security and privacy, we strive to collect as little personal information from you as possible and to manage the information we collect carefully and securely.
A. When using our website without a "My RE/MAX" login
In addition, cookies, web analytics services (such as Google Analytics) or social plugins (e.g. from Facebook, Twitter, Google+) may be used when visiting our website. We refer to the relevant sections in our data protection declaration.
B. When using our website with login "My RE/MAX" or when contacting us via online form as well as e-mail.
For the voluntary login area "My RE/MAX" a registration and thus the submission of a user account is required. In doing so, you must disclose certain personal data, such as your e-mail address, password, first and last name, address, telephone number, date of birth and gender.
We use this data primarily for the creation of a user account in order to ensure an optimized search experience for you as a user (for example, via the "Web Activity" tool, which stores your search activities, favorites and contact requests). In addition, this data enables us to improve the provision, administration and personalization of our services and digital offers. Finally, we may use this data to analyze customer behavior and for marketing purposes.
In addition, we only process personal data from you if you send it to us electronically or by other means. The data collected in this way is primarily used to process your inquiry in the best possible way and to be able to contact you. In addition, this data also enables us to improve the provision, administration and personalization of our services and digital offers. Finally, we may use this data to analyze customer behavior and for marketing purposes.
The sender of any communication to this website or to RE/MAX Switzerland (by e-mail, contact form, login area, etc.) is responsible for the content and the information contained therein, including its correctness and accuracy.
Cookies are text/information files that are transmitted from the web server to your browser when you visit our website and are stored in a designated directory on your system. Temporary cookies are automatically deleted after the browser session ends. Permanent cookies remain stored until the end of the programmed time (sometimes for several years). Cookies do not damage the hard drive, nor do cookies transmit users' personal data. When using a third-party device (computer, tablet, smartphone, etc.), we recommend that you delete the cookies as well as the history in the browser.
By configuring your browser accordingly, you have the option at any time to generally prevent the acceptance of cookies or to ensure that a message always appears when you receive new cookies. The use of our website is possible without the acceptance of cookies, but individual functionalities may be restricted.
Google Analytics / Web Analyse-Tools
When using another web analytics tool, the data collection process is basically the same.
Social plugins (e.g. from Facebook, Twitter, Google+) are in principle marked with the logo of the provider and can appear, for example, in the form of a "Like" button. By integrating the plugins, the corresponding provider receives the information that you have accessed our website. As soon as you actively use the plugins (e.g. when you click the "Like" button), the corresponding information is transmitted to the provider. In your browser settings, you can block the use of corresponding third-party cookies.
Disclosure of your data to third parties
Any transfer of personal data to third parties will only take place if it is necessary for the provision of services and beyond that only if the user has given his or her prior explicit consent or if RE/MAX Switzerland is legally obliged to do so.
We use organizational and technical measures to ensure that your personal data is protected against loss, destruction, manipulation and unauthorized access. We make every effort to ensure that our security measures are continuously adapted in line with technical developments. However, we do not accept any liability for the loss of data or unauthorized access and processing by third parties. In the event of a breach of the protection of your personal data, we will inform you if this involves a high risk to your personal rights and freedoms.
Your rights as a data subject
As a data subject, you have the right to request information as to whether and which personal data is being processed by third parties authorized by us and can request the surrender of this data or data portability. In addition, any data subject may request that his or her data be corrected, restricted or supplemented. Finally, you can object to the collection and processing of your personal data, request the deletion of your personal data and, in the event of a complaint, contact the competent supervisory authority.
Declaration of consent