Privacy policy

Data protection / scope

We ensure that when you use our website, the applicable data protection regulations are complied with and that your personal data is treated confidentially.

This data protection declaration is only valid for the use of the RE/MAX Switzerland website. As soon as you, as a user, reach another website via a link (hyperlink), you should read its data protection declaration before communicating and transmitting personal data.

In this data protection declaration we inform you about our data processing methods, i.e. how we use your data and to whom we may pass on this data. You will be informed about which data is processed when you use our website. Processing" is understood to mean any handling of your data, in particular obtaining, storing, using, reworking, disclosing, archiving or destroying.

Data Collection & Data Entry Owner

The owner of the data collection is RE/MAX Switzerland (see contact details in the imprint).

On the one hand, your personal data (name, address, date of birth, gender, telephone number, e-mail address, etc.) as well as information in connection with the purchase/sale or brokerage of properties is collected by you providing it to us, whether by visiting our website, filling out a contact form, sending an e-mail, subscribing to our newsletter or by any other means.

On the other hand, certain data is collected automatically by our IT systems and programs when you visit our website. This is mainly technical data (e.g. Internet browser, operating system, date & time of page view, IP address, pages visited, etc.). The collection of such data may occur automatically as soon as you visit our website.

Scope and purpose of data processing

With respect to your security and privacy, we strive to collect as little personal information from you as possible and to manage the information we collect carefully and securely.

A. When using our website without a "My RE/MAX" login

In principle, it is possible to use our website without providing any personal information (with the exception of the "My RE/MAX" login area). When accessing the website, however, various data such as IP address and other user data (date, time, browser type, duration of visit, etc.) may be stored in a log file in accordance with common practice and used, among other things, for statistical, anonymous evaluations. No personal evaluations take place in the process. The collection and processing of this data is also required to enable the use of our website (connection setup, technical administration and management, system security, system stability, etc.) as well as our offers and services and to continuously develop them further in terms of user-friendliness.

In addition, cookies, web analytics services (such as Google Analytics) or social plugins (e.g. from Facebook, Twitter, Google+) may be used when visiting our website. We refer to the relevant sections in our data protection declaration.

B. When using our website with login "My RE/MAX" or when contacting us via online form as well as e-mail.

For the voluntary login area "My RE/MAX" a registration and thus the submission of a user account is required. In doing so, you must disclose certain personal data, such as your e-mail address, password, first and last name, address, telephone number, date of birth and gender.

We use this data primarily for the creation of a user account in order to ensure an optimized search experience for you as a user (for example, via the "Web Activity" tool, which stores your search activities, favorites and contact requests). In addition, this data enables us to improve the provision, administration and personalization of our services and digital offers. Finally, we may use this data to analyze customer behavior and for marketing purposes.

In addition, we only process personal data from you if you send it to us electronically or by other means. The data collected in this way is primarily used to process your inquiry in the best possible way and to be able to contact you. In addition, this data also enables us to improve the provision, administration and personalization of our services and digital offers. Finally, we may use this data to analyze customer behavior and for marketing purposes.

The sender of any communication to this website or to RE/MAX Switzerland (by e-mail, contact form, login area, etc.) is responsible for the content and the information contained therein, including its correctness and accuracy.

Cookies use

Cookies are text/information files that are transmitted from the web server to your browser when you visit our website and are stored in a designated directory on your system. Temporary cookies are automatically deleted after the browser session ends. Permanent cookies remain stored until the end of the programmed time (sometimes for several years). Cookies do not damage the hard drive, nor do cookies transmit users' personal data. When using a third-party device (computer, tablet, smartphone, etc.), we recommend that you delete the cookies as well as the history in the browser.

We may use cookies to facilitate the use of the website and services and to obtain information for the purpose of optimizing our digital presence.

By configuring your browser accordingly, you have the option at any time to generally prevent the acceptance of cookies or to ensure that a message always appears when you receive new cookies. The use of our website is possible without the acceptance of cookies, but individual functionalities may be restricted.

Google Analytics / Web Analyse-Tools

Google Analytics is a web analysis service provided by Google Inc (hereinafter "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can object to the collection of data by Google Analytics with effect for the future by installing a deactivation add-on for your browser(

When using another web analytics tool, the data collection process is basically the same.

Social Plugins

Social plugins (e.g. from Facebook, Twitter, Google+) are in principle marked with the logo of the provider and can appear, for example, in the form of a "Like" button. By integrating the plugins, the corresponding provider receives the information that you have accessed our website. As soon as you actively use the plugins (e.g. when you click the "Like" button), the corresponding information is transmitted to the provider. In your browser settings, you can block the use of corresponding third-party cookies.

Disclosure of your data to third parties

We may share the personal and technical information you provide within the RE/MAX Network for the purposes set forth in this Privacy Policy. Within the RE/MAX network your data can be used for the same purposes as we do.

Any transfer of personal data to third parties will only take place if it is necessary for the provision of services and beyond that only if the user has given his or her prior explicit consent or if RE/MAX Switzerland is legally obliged to do so.

Data security

We use organizational and technical measures to ensure that your personal data is protected against loss, destruction, manipulation and unauthorized access. We make every effort to ensure that our security measures are continuously adapted in line with technical developments. However, we do not accept any liability for the loss of data or unauthorized access and processing by third parties. In the event of a breach of the protection of your personal data, we will inform you if this involves a high risk to your personal rights and freedoms.

Data retention

Your personal data will be kept in compliance with the applicable legal system for as long as we deem it necessary and appropriate or for as long as it serves to fulfill the purposes stated in this privacy policy. As soon as your personal data is no longer required or the legally prescribed retention period has expired, it will be deleted by us

Your rights as a data subject

As a data subject, you have the right to request information as to whether and which personal data is being processed by third parties authorized by us and can request the surrender of this data or data portability. In addition, any data subject may request that his or her data be corrected, restricted or supplemented. Finally, you can object to the collection and processing of your personal data, request the deletion of your personal data and, in the event of a complaint, contact the competent supervisory authority.

Declaration of consent

By using our website or by submitting your personal data electronically (via e-mail, contact form, login area, etc.), you agree to be bound by this RE/MAX Switzerland Privacy Policy and expressly consent to the collection and processing of your personal data.

Change of the privacy policy

RE/MAX Switzerland reserves the right to amend this privacy policy at any time and without prior notice. The changes will be posted on the website and will take effect from that time (posting date).


RE/MAX Switzerland will be happy to answer any questions you may have about the Privacy Policy or in connection with your data protection rights (see contact details in the imprint).