RE/MAX Ambassador - Best Office & Best Agent for the month of August
As a former competitive athlete, Marc Leuenberger knows that winning takes effort. He developed this philos-ophy during his time as a professional ice hockey player, and today his office RE/MAX Ambassador benefits from this experience. Every property sale and every customer is different requiring our full attention as real estate agents. August’s performance shows that the effort being invested is paying off. Marc Leuenberger and his team in Zollikofen thus succeeded in securing the awards for “Best Office” and “Best Agent”. In the fol-lowing interview you can find out more about the real estate market in the area around Zollikofen.
The interview with Marc Leuenberger and his team
What does the “Best Office of the Month” award in August mean for you?
Team: For us, of course, it's nice to see that our efforts have paid off. For us, the award is confirmation that we have not done anything wrong.
Marc, you also received the award for “Best Broker in August”. What makes you special as a broker?
Marc: I really enjoy going to work every day. It’s my goal to always offer my customers the best possible service by being fully committed to their concerns.
What went particularly well in August? How did you surpass the other RE/MAX branches this month?
Team: To be honest, we don't know exactly what happened in August. It had just been very busy that month. Sometimes it doesn't depend on you, sometimes you need a bit of luck.
RE/MAX Switzerland provides franchise partners with a wide range of tools. Which tool is particularly helpful for you to be so successful?
Team: The entire package, including the RE/MAX brand as a “brand”, that in particular helps every broker in their day to day business.
Marc, why did you actually become a real estate agent?
Marc: During my sporting career I trained in various methods. Everything to do with PCs, real estate, photography and contact with people has always appealed to me. This is why this job was an ideal match for my personal interests.
How do you motivate yourself to offer your customers the best possible service every day?
Marc: I really enjoy bringing buyers and sellers together. When both parties are satisfied in the end, it always gives me a motivational boost. I place great importance in customer satisfaction, so I often do a little more than some of my competitors. I am particularly pleased when I meet previous customers who tell me that they feel very comfortable in their new home.
What tips do you give other RE/MAX brokers who want to be named “Best Broker of the Month”?
Marc: You have to stay on the ball in our industry. Nobody is waiting for us and the market is highly competitive. Even as a professional athlete, I was always aware that I can and must improve every day. From nothing, comes no-thing! To be successful as a real estate agent, you need a lot of commitment and perseverance.
At RE/MAX, continuous training is an important success factor in order to be able to advise customers opti-mally. In which field did you specialize? Where are you absolute experts?
Team: We have a good mix in our team that has been working together perfectly for several years. As we exchange ideas and discuss special cases together, we learn from each other every day. Our brokers come from a wide variety of industries. You can contribute your knowledge from a previous job with us.
What is the market like in your region at the moment?
Marc: Even during the challenging time around Covid19, the demand for property in our region is still high. The market is very competitive due to having many local competitors. It is definitely an advantage that we have very experienced teams in our two offices who bring a lot of experience and professionalism to the table.
What do you wish for the future?
That we continue to have so much fun and success as a team and that everything continues to go well for every broker! That makes it easier for the whole team.
Your fastest way to RE/MAX Ambassador
Just get in touch with RE/MAX Ambassador if you want to buy, sell or rent a property in the vicinity of Zollikofen or Belp. The experienced RE/MAX team will be happy to guide you with their know-how.